Q. How do I obtain a paid-up assessment letter?
A. Download real estate sales form or loan refinance form by clicking here. Complete the form and fax it to our office, 312-455-0155. The service charge can be mailed to our office as instructed on the form. The address can be found on the ‘contact us’ section of this web site.

Q. Where do I mail the checks for my assessment fees?
A. Mail your assessments fees to:

Chicago Property Services,Inc.

P.O Box 66576

Chicago, IL 60666-0576

Checks are made payable to your associations. Please include your customer ID in the memo area or include your remittance stub with the check.

Q. How do I obtain a certificate of insurance?
A. Call the Insurance agent directly. If you need the Carrier’s name, policy number, and name of the association’s insurance agent, call or email Chicago Property Services, Inc. Contact information can be found in the ‘Contact Us’ section of this web site.

Q. How do I get a condo questionnaire/disclosure filled out?
A. Download real estate sales form or loan refinance form by clicking here. Complete the form and fax it to our office along with the condo questionnaire, 312-455-0155. The service charge can be mailed to our office as instructed on the form. The address can be found on the ‘contact us’ section of this web site.

Q. How can I get some minor repairs completed within my unit?
A. Call Chicago Property Services, Inc. and let us know your requirements and we can provide you our rates for our handyman services.

Q. I am selling my unit. How can I resolve the punch list items that were identified by the buyer’s inspector?
A. Call Chicago Property Services, Inc. and let us know your requirements and we can provide you our rates for our handyman services.

Q. I have a maintenance/repair emergency. What do I do?
A. Call Chicago Property Services, Inc. at 312-455-0107 and follow the voice mail prompts and you will be directed to our 24hr, 7 day/week answering service.

Q. My electricity went out, who do I call? A. If your electricity went out due to a storm or any natural environmental cause please contact:

ComEd Customer Care Center P.O. Box 805379 Chicago, IL 60680-5379 Telephone: 1-800-Edison-1 (1-800-334-7661) Electric emergency call: 1-800-EDISON-1 (1-800-334-7661)

Q. Can I drop off my assessment check in your office? A. No, you must mail the check with the envelope provided. In the event that you do drop it off, we will mail it for you but we can not prevent late charges.